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£9.00 - £11.00 per hour (Contract)

Loughborough, Leicestershire

An excellent opportunity has arisen for an Administrator to join a leading FM Company Operating within the MoD in Loughborough on a 6 month contract initially. You will be required to support the department ensuring a high quality data production and provide advice and support to the team regarding the Client's processes.

Responsibilities of the Administrator:

·Answering queries efficiently and effectively
·Preparing and despatching managers correspondence both in hard and soft copy
·Assist in maintaining systems for the timely reporting of Performance Indicators and financial indicators
·Promote a culture of customer service and the meeting of company objectives and values
·Provide administrative support for the effective, compliant and timely delivery of departmental duties in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies
·Answer all incoming telephone calls promptly and professionally
·Preparation and maintenance of reports as required by management utilising MS Excel, WorkManager or other bespoke IT systems to monitor business performance
·Support management in formal meetings including booking suitable facilities, confirming site access for non-pass holders, recording attendance and producing accurate minutes and action logs
·Where required, maintain the office filing system in accordance with Client policy, both electronic and hard copy files
·In the event of a failure of the Helpdesk IMS system, provide first line support to the client to maintain business continuity
·Act as the point of contact for all stationary, personal protective equipment and catering (tea/coffee) requirements for the department including sourcing and ordering all items required by the department utilising the preferred suppliers list
·Support the ongoing completion of Quality Assurance, Health & Safety, Security & Fraud and Sustainability processes and initiatives
·Support management in providing accurate data to allow optimal solutions to customer requirements and to resolve end user issues
·Assist in the resolution of complaints in a timely and satisfactory manner
·Support the Helpdesk in responding to requests information and advice regarding the department
·Support the IT department with on-going system developments including testing of new updates and bug fixes
·Pro-actively support a safety culture in which teams and individuals are responsible and accountable for their actions and perform at their best, improve performance and realise their full potential Essential Requirements

Significant practical experience in administration including:
·Demonstrable experience of general office work
·A good understanding of administration requirements in a busy, fast paced environment
·Data processing and management
·Prioritising tasks to meet tight deadlines
·Working within strict ISO policies and procedures
·Ability to work as part of a team including:
·Planning, directing and controlling activities
·Influencing a wider team to ensure compliance with KPIs
·Providing administrative support and advice to managers across the business
·Undertake training to meet the requirements of the role
·Developed IT skills (e.g. Excel, Word etc.) Desirable Requirements
·Educated to NVQ Level 2 standard or equivalent experiential experience

Demonstrable experience in Construction, Property Maintenance or related field including:

·Experience of operating in an MoD environment
·Use of bespoke computer systems
·Familiarisation of legal requirements in relation to construction activities
·Familiarity with geography and establishments within area of responsibility
·Accredited Office Health & Safety Qualification
·Good understanding of administrative practices utilising MS Office Systems
·Familiarisation with Work Manager applications and developed IT skills (e.g. Excel, Word etc)

If this is something you would be interested in, please click apply!




Sophie Kirk (0113 457 0088)

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