Job role: Client Account Manager
Specialism: Civil & Structural - Nationwide
I joined Conrad Consulting in July 2012 and have seen much change in that time.
I started as an administrator but became a consultant within a few months, working solely with clients and am now Client Account Manager ensuring we offer a high level and professional service to our clients at all times. Since I joined Conrad we have grown both in size as a company as well as expanding our areas of expertise - which has been an exciting process to witness.
Before joining Conrad I worked for various companies; one of the most rewarding being a mortgage underwriter – a vastly different role to my current one. I also worked for many years in a large mining corporation in South Africa within their property department - another challenging and varied, but most enjoyable role.
At Conrad we believe in nurturing and maintaining client relationships and this is something I really enjoy doing.
My daily role involves ensuring we offer a consistently high quality service to multi-disciplinary consultancies and civil and structural engineering firms throughout the UK.
I work closely with Graham, the Managing Director, a recognised top recruiter throughout the country, to offer a synergistic recruitment service to key clients. This team approach means that I can be well-informed about the industry and current job market and can offer market insights to our clients who are regularly on the lookout for structural engineers, civil engineers and technicians at all levels.
There is no greater reward than calling a client and their recognising your voice before you have said anything more than “hello”! I believe I have done my job well if I am remembered and forge good working relationships on this basis.
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